Privacy Policy | Hoppr - How We Handle Your Data

Last updated: December 15, 2024

Welcome to Hoppr.online (the "Site"), operated by Hoppr ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at privacy@hoppr.online.

1. INFORMATION WE COLLECT

We collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products and services, when you participate in activities on the Site or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make and the products and features you use. The personal information we collect may include the following: Name, Email Address, Phone Number, Company/Business Name, Business Type, Message Content, IP Address, Device Information, Browser Type, Usage Data, and other information you choose to provide.

2. HOW WE USE YOUR INFORMATION

We use personal information collected via our Site for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

Specifically, we use the information we collect or receive: To respond to inquiries and provide customer support, To send information about our products and services, To facilitate product demonstrations and consultations, To improve our website and services, To comply with legal obligations, To protect our Services and prevent fraud, To analyze website usage and performance, To send administrative information and important updates.

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

We may process or share your data that we hold based on the following legal basis: Consent (you have given us specific consent to use your personal information), Legitimate Interests (our use of your personal information is reasonably necessary to achieve our legitimate business interests), Performance of a Contract (we have entered into a contract with you), Legal Obligations (we are legally required to use your personal information to comply with applicable law). We may also share data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work, such as website hosting, email services, and analytics providers.

4. HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. We typically retain contact information and inquiry data for up to 7 years for business and legal compliance purposes.

5. HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. Our security measures include data encryption in transit and at rest, secure hosting infrastructure, regular security assessments, access controls and authentication procedures, and staff training on data protection. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

6. WHAT ARE YOUR PRIVACY RIGHTS?

In some regions (such as the European Economic Area and United Kingdom), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please contact us using the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

7. UPDATES TO THIS NOTICE

We may update this privacy notice from time to time in response to changing legal, technical or business developments. When we update our privacy notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

8. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at privacy@hoppr.online or by post to:

Hoppr Inc.
1234 Innovation Drive
Suite 567
San Francisco, CA 94105
United States

This privacy policy has been prepared to comply with applicable privacy laws and regulations. For specific legal advice regarding your jurisdiction, please consult with qualified legal counsel.